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Existing North America Alcoa Suppliers – Receive Payments Electronically Registration

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  • If you are a Supplier that utilizes Citi Supply Chain Finance, all banking modifications must be made either by accessing the proper forms on the 'Documentation' section in the Citi Supply Chain Finance system website (portal.citidirect.com) or by contacting Citi Supply Chain Finance via email (csfsupport@citi.com) or via phone:
    • North America
      • US toll free number: 1-866-834-3048
    • Asia
      • Taiwan : 88-62-2576-6282
      • Hong Kong : 852-2306-7100
      • China :  86-21-2896-3798
      • Other Asian Countries : 604-2006376
    • Europe and all other countries
      • UK toll free number: 0044-(0)800-358-2106
      • UK toll number: 0044-(0)207-986-7437
    • Español
      • Teléfonos: 866-315-0924 (Option 2)
  • If you are an existing Arconic Supplier that does not utilize Citi Supply Chain Finance, to set up or make changes to electronic payment instructions, please contact the Arconic RtP Helpchain at 866-254-3310.
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